"Instantly Buy & Sell USDT with Confidence – Fast, Secure, and Reliable!"
At ExZox.com, we are committed to providing a seamless and efficient trading experience for our users. However, due to the nature of cryptocurrency transactions, we have established the following refund policy.
All cryptocurrency transactions, including buying and selling USDT or other digital assets, are final and cannot be refunded. This is because cryptocurrency transactions are irreversible once processed. We strongly advise you to double-check all details before confirming any transaction.
If you accidentally enter incorrect details during a transaction (such as entering the wrong wallet address or amount), we may not be able to assist in reversing or recovering the transaction. It is your responsibility to ensure that all details are correct before proceeding with the exchange.
Transaction fees, platform fees, and service charges are non-refundable. These fees are associated with the exchange and processing of cryptocurrencies and are deducted at the time of the transaction.
In case of any issues with your transaction, please contact our support team immediately. We will review the case and attempt to resolve it within a reasonable time frame. However, as cryptocurrency transactions are irreversible, we are unable to process chargebacks for any completed transactions.
In rare instances where there is an error on our platform, such as a technical malfunction, we may review the situation and, at our discretion, provide a refund or compensate you for the loss incurred. This will be determined on a case-by-case basis.
If you believe there is an issue with a transaction or want to report a problem, please contact our support team immediately. You can reach us via:
Please provide all relevant transaction details, including the transaction ID, amount, and any supporting documentation to help us resolve your issue quickly.
We reserve the right to update or change our Refund Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We recommend that you review the Refund Policy regularly to stay informed.
